New to the industry - Residential/commercial tinting

[Finrazor]

Hello all... We are adding window tinting (no vehicles) to our construction service company in the Caribbean and wondering the best route to take given the roadblocks we've encountered to date. Roadblocks being support from the manufacturer reps for 3M and potentially Eastman/Llumar. We want to turn out an exceptional product but these companies are very slow to help with training our people in Central America though they claim otherwise. The 3M rep firm in Miami is basically worthless. The guy 2-3 weeks to answer emails and that's only after sending regular follow-ups. We recently reached out to Eastman and got a call back from the Carribean rep in Mexico but I'm not holding my breath on them sending over their onboarding process.  Anyway, hoping on some input from other professionals with these questions:

 

1. Are there better sources for training other than rep firms from 3M or Eastman? Perhaps a private company/individual willing to travel to Central America for full training of 3-4 techs?

2. Are we best suited by continuing to pursue 3M or Llumar for res and commercial applications? We're not interested in anything less than top tier support, material and warranty.

3. Who might we engage for purchasing the necessary installation equipment for this side of the business?