TintWizard Posted August 15, 2012 Report Share Posted August 15, 2012 If tinting a car and you engage the emergency brake in order to shut off the lights so you don't kill a battery and as a result the emergency brake either seizes or breaks the cable due to not ever being used prior or just plain old , who do you feel is responsible to pay for a seized emergency brake that now squeaks , the tinter who caused it or the owner of the car who brought you a car with a defective emergency brake assuming that you weren't going to use it to tint a car? Link to comment Share on other sites More sharing options...
TintWizard Posted August 15, 2012 Author Report Share Posted August 15, 2012 I have my answer in my head that I think is the right answer, I'm just curious who's answer matches mine and if it's for the same reason Link to comment Share on other sites More sharing options...
Guest filmslayer Posted August 15, 2012 Report Share Posted August 15, 2012 tough one there whiz . maybe offer a 50/50 compromise ... Link to comment Share on other sites More sharing options...
coast2coasttinting Posted August 15, 2012 Report Share Posted August 15, 2012 I would go for the 50/50 split myself. Link to comment Share on other sites More sharing options...
Guest filmslayer Posted August 15, 2012 Report Share Posted August 15, 2012 me personally , I'd crawl underneath with some vice-grips and a can WD40 and free up what ever is froze ... Link to comment Share on other sites More sharing options...
Guest tintnmoreok Posted August 15, 2012 Report Share Posted August 15, 2012 Let's say you drive the vehicle into the shop and the steering wheel falls off. Was this caused by the act of tinting the windows or through your mishandling of the vehicle? I believe not and I believe the same goes for the emergency brake. Unless you abused the brake when you pushed it in, I would feel no responsibility for its repair. Having said that, oftentimes it's not enough to be right. Sometimes you have to suck it up and do the repair even if you feel you're not at fault. It boils down to whether you want to be right or earn a customer's loyalty. A tough call that every tint shop owner has to make from time to time. Good luck. Link to comment Share on other sites More sharing options...
TTS Posted August 15, 2012 Report Share Posted August 15, 2012 Normally I would go with the 'fix it, make customer happy and move one' ..... On this I would say its a maintence issue and the customer needs to deal with it.... Link to comment Share on other sites More sharing options...
micro-edge Posted August 15, 2012 Report Share Posted August 15, 2012 I would not feel myself at fault for that, all you did was push in the emergency brake.....why is it your fault or should be held accountable for defective brakes?? Link to comment Share on other sites More sharing options...
tint123 Posted August 15, 2012 Report Share Posted August 15, 2012 Customers problem, not yours. Somethimg which supposedly worked when it was brought no longer works? If they came back the next day complaimg both their headlights worked when they brought it in, amd now ome does not work. That is not yourcproblem...... Link to comment Share on other sites More sharing options...
808 TINT Posted August 15, 2012 Report Share Posted August 15, 2012 Link to comment Share on other sites More sharing options...
.png)
Recommended Posts
Archived
This topic is now archived and is closed to further replies.