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Scratched Glass

Guest FloridaGuy

By Guest FloridaGuy
in Window Tinting - General Discussion

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Guest FloridaGuy

Guest FloridaGuy

Posted
Posted

I own a glass company and have worked with the same film guy for years now. Recently I had his guys tint some tempered glass with a decrotive film. I think there were 30-40 pcs in total. After they left I was loading it on a truck and noticed a bunch of scratches on 1 pc. After taking a good look at the rest they were all scratched. I know for a fact the glass wasn't scrathed to begin with b/c I unloaded it when we got it. After talking with this guy he said he has never seen anything like that before, neither have I. You could tell it was scratched by them b/c it almost looked as though they were using a nicked blade. Swirls and long streaks, and lots of them.

I recently had somemore tempered from a different manufacturer and now I notice the same thing. Not as bad but scratches where there won't any before.

I watched them the second time and it seemed he did everything right. Cleaned the glass. Sprayed it down, and cleaned it wet with a razor blade(maybe 4"). Then squeegeed it off. Then sprayed it and applied the film.

My question is have you guys run into this before? I know I have never seen it and he claims he hasn't either. What to do?

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TINTDESIGNZ

TINTDESIGNZ

Posted
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I own a glass company and have worked with the same film guy for years now. Recently I had his guys tint some tempered glass with a decrotive film. I think there were 30-40 pcs in total. After they left I was loading it on a truck and noticed a bunch of scratches on 1 pc. After taking a good look at the rest they were all scratched. I know for a fact the glass wasn't scrathed to begin with b/c I unloaded it when we got it. After talking with this guy he said he has never seen anything like that before, neither have I. You could tell it was scratched by them b/c it almost looked as though they were using a nicked blade. Swirls and long streaks, and lots of them.

I recently had somemore tempered from a different manufacturer and now I notice the same thing. Not as bad but scratches where there won't any before.

I watched them the second time and it seemed he did everything right. Cleaned the glass. Sprayed it down, and cleaned it wet with a razor blade(maybe 4"). Then squeegeed it off. Then sprayed it and applied the film.

My question is have you guys run into this before? I know I have never seen it and he claims he hasn't either. What to do?

Glass companies bring me scratched glass all the time-matter of fact when I remodeled my house I sent 3 windows back because they were scratched so bad. Not taking up for your tinter-but scratches are way easier to see after the glass is tinted.Its also fairly hard to scratch flat tempered glass if they used the right blade.I wouldn't hold your tinter responsible because its probably not his fault. :evilgrin I would however do a thorough inspection WITH your tinter next time prior to installation to be sure! :shock

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VIP tint + glass

VIP tint + glass

Posted
Posted
Glass companies bring me scratched glass all the time-matter of fact when I remodeled my house I sent 3 windows back because they were scratched so bad. Not taking up for your tinter-but scratches are way easier to see after the glass is tinted.Its also fairly hard to scratch flat tempered glass if they used the right blade.I wouldn't hold your tinter responsible because its probably not his fault. :evilgrin I would however do a thorough inspection WITH your tinter next time prior to installation to be sure! :shock

I agree

also have him prep one with blades, and one with a scrub pad and see if anything different happens.

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Guest FloridaGuy

Guest FloridaGuy

Posted
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Glass companies bring me scratched glass all the time-matter of fact when I remodeled my house I sent 3 windows back because they were scratched so bad. Not taking up for your tinter-but scratches are way easier to see after the glass is tinted.Its also fairly hard to scratch flat tempered glass if they used the right blade.I wouldn't hold your tinter responsible because its probably not his fault. :evilgrin I would however do a thorough inspection WITH your tinter next time prior to installation to be sure! :shock

I can assure you this glass was not scratched before they got it. I tried to take pictures of it but none really came out. Scratches, maybe 20-25 of them all in the same patterns all over the glass. There is no other way the glass could have been scratched like this from the factory.

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tintpros lv

tintpros lv

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If I run across this problem a few times over the years, and it always has to do with the smoothness of the glass. As soon as you start using a scraper, it will start to put long scratches on the glass. It's hard to tell by just feeling the glass .as soon as any scratches appear. I always switch to a white scrub pad or very very fine steel wool.

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tintman Pa

tintman Pa

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usually with tempered flat glass there is always a 'rough' side and a smooth side. blade the rough side and you're gonna scratch the shiat out of it.
:evilgrin

ive had it happen to me a couple times.....and if you use a scrubby to clean it...well youwill get teh glass clean but alot of the time it will show as massive contamination and looks like shiat from the outside looking in in the day and crappy from inside looking out and night

If I run across this problem a few times over the years, and it always has to do with the smoothness of the glass. As soon as you start using a scraper, it will start to put long scratches on the glass. It's hard to tell by just feeling the glass .as soon as any scratches appear. I always switch to a white scrub pad or very very fine steel wool.

and during a quote you never check for crappy rough glass....it happens during install.....

I never tried steel wool....thanks...ill keep a piece in the box...

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blade

blade

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this is too bad too. we've basically told this guy that the tinters are a fault. and that bugs the hell out of me.... I wonder how many flat glass jobs I've lost because of friggin' glass guys talkin' crap about film when they don't know a dayamn thing about what they're saying. :thumb

I retract my original post. the glass was already scratched before the tinters touched it. :thumb

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TINTDESIGNZ

TINTDESIGNZ

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this is too bad too. we've basically told this guy that the tinters are a fault. and that bugs the hell out of me.... I wonder how many flat glass jobs I've lost because of friggin' glass guys talkin' crap about film when they don't know a dayamn thing about what they're saying. :thumb

I retract my original post. the glass was already scratched before the tinters touched it. :thumb

:thumb I think thats what I was tryin to say! :thumb

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