Guest EddieK Posted November 21, 2006 Report Share Posted November 21, 2006 I had to wipe out my hard drive and reinstall Lxi Master + But when I bring it up, it doesn't recognize that my hardware key is installed... HELP!! I cant do anything without this program! Any advice? Link to comment Share on other sites More sharing options...
Guest Posted November 21, 2006 Report Share Posted November 21, 2006 I have had this problem with our dongle for Onyx Production House. When we formatted, the software needed to be updated with a newer Hasp Key which was provided free of charge through Onyx. Give your software vendor a call and see if this is the case. Sometimes once a product has been activated you need a new key for re-installation. Hope this helps. Link to comment Share on other sites More sharing options...
Guest EddieK Posted November 21, 2006 Report Share Posted November 21, 2006 But its saying that my dongle key "cannot be found" Its like I'm starting up the program without the key in it. Plus I know Sign Warehouse will charge $150 to "replace" this key Link to comment Share on other sites More sharing options...
Guest Marco Posted November 21, 2006 Report Share Posted November 21, 2006 Have you tried the (Add hardware) in the control panel? Link to comment Share on other sites More sharing options...
Guest Marco Posted November 21, 2006 Report Share Posted November 21, 2006 Maybe this will help http://www.winternals.com/support/Knowledg...ticle30169.aspx Link to comment Share on other sites More sharing options...
TINTDESIGNZ Posted November 21, 2006 Report Share Posted November 21, 2006 But its saying that my dongle key "cannot be found" Its like I'm starting up the program without the key in it. Plus I know Sign Warehouse will charge $150 to "replace" this key SW isnt my favorite people-the bulb went out in my scanner-$2 part-they insisted I needed a new computer!!! Link to comment Share on other sites More sharing options...
TTS Posted November 21, 2006 Report Share Posted November 21, 2006 If you are running windows xp.. go to their online support web site and download the 'patch'.. which will allow xp to recognize the key... Good Luck! Link to comment Share on other sites More sharing options...
Guest EddieK Posted November 21, 2006 Report Share Posted November 21, 2006 Maybe this will help http://www.winternals.com/support/Knowledg...ticle30169.aspx nope If you are running windows xp.. go to their online support web site and download the 'patch'.. which will allow xp to recognize the key... Good Luck! There's a million and one "patches" out there....any idea of what one I should choose? Link to comment Share on other sites More sharing options...
Guest EddieK Posted November 21, 2006 Report Share Posted November 21, 2006 Have you tried the (Add hardware) in the control panel? My computer is showing that it is installed and working properly. But when I go to load Lxi, its saying one is not installed Link to comment Share on other sites More sharing options...
Guest Marco Posted November 21, 2006 Report Share Posted November 21, 2006 Did the driver for the dongle install after you reformatted? A driver issue is usually what causes a program to malfuntion, even if it says it's installed and working. The driver is in the Sign warehouse knowledge base or if you know who made the dongle which is most likely Rainbow then you can find the driver online. Uninstall the driver if one is installed and reinstall the dongle and driver...which XP should do automatically but just in case find a back up driver. Link to comment Share on other sites More sharing options...
.png)
Recommended Posts
Archived
This topic is now archived and is closed to further replies.