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What do you guys do about Nit PIcking Customers!??


Guest Pyromanikk

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Guest Pyromanikk

So what do you do about someone who is just UN reasonalbe?

you know..

the ones that go over it with a magnifiying glass and black light.

Do you just pretend to go suddenly deaf?

:DD

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Depends on what they have a prob with. We leave a care sheet that explains that some airborne contamination may be present, like a spec or two... outside of that, we know that a bad cut or a crease isnt gonna fly with everyone, so we make sure it comes out nice as much as possible. Give yourself as much time as you can to install it good.

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As long as its NOT the backglass I will gladly redo any window they pick apart, just to say I tried to please them. After that if they are being unreasonable its possible that we will remove all the film and refund their money. I cant remember when the last time something like that happened though, its literally been years and years.

:DD most of the time though I am getting customers from other shops that were deemed PICKY and just got a very bad tintjob and when they bring it to me I look like a tint stud because I can get it done for a price and make them happy when the other tint shop"s" in town did nothing but pizz them off and ruin their own reputation :DD

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As long as its NOT the backglass I will gladly redo any window they pick apart, just to say I tried to please them. After that if they are being unreasonable its possible that we will remove all the film and refund their money. I cant remember when the last time something like that happened though, its literally been years and years.

:DD  most of the time though I am getting customers from other shops that were deemed PICKY and just got a very bad tintjob and when they bring it to me I look like a tint stud because I can get it done for a price and make them happy when the other tint shop"s" in town did nothing but pizz them off and ruin their own reputation :DD

[*]401075

:beer

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Guest darkdan

I point out the fact that their 88 civic's bumper is held on by duct tape. Or that their mom's old 92 accord is missing half the interior trim. Otherwise I tell them that their 84 grand am is burning so much oil that of course the particles from the smoke will end in their tint.

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